Frequently Asked Questions

1:1 logo
Q. What is a Digital Transformation?

A. PVSD believes that every student has a right to an education that prepares them as learners! We strive to empower our students with future readiness skills as well as tools to navigate learning in our ever-changing global world. These skills include creativity, communication, collaboration, and critical thinking. 

As part of our digital transformation we are developing a one-to-one environment whereas each student is provided a learning device. A one-to-one environment affords opportunities to our students that were previously unavailable. The learning device will encourage and facilitate new ways of learning both in and out of the classroom as well as provide students with digital access. Students will be able differentiate their own learning, utilizing devices for at-your-fingertip investigations that can exist beyond the classroom walls through synchronous and asynchronous collaborations and virtual experiences. 
students around a laptop 2
Q. What type of device will my child be using?
A. The district has selected Chromebooks (CB) for the 1:1 initiative. Chromebooks were chosen following an extensive review by the Technology Advisory Committee of available products. The committee examined factors such as cost, device life expectancy, battery life, and integration with existing educational platforms. The Chromebook was selected because it meets many :  takes eight seconds to boot up, offers a 10-hour battery, will provide access to thousands of apps (including the Google Suite) and is budget-friendly. Chromebooks are laptops that use Chrome OS as its operating system, and are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Click here to learn more about Chromebooks.

Q. Will there be a device fee applied to families?
A. The district will provide Chromebooks as a learning tool with no additional fee required. However, families may incur costs as a result of breakage or damage outside of the Chromebook warranty.

Q. What if a student’s Chromebook is lost?
A. If the Chromebook is lost, families will be responsible for the cost of a replacement Chromebook, just as they are responsible for lost textbooks. Families will be responsible for the device cost and the non-transferable extended warranty cost (if applicable), as depreciated in the table below. These fees will be further prorated based upon the month the device is lost. 
New Device Cost
(CB + Warranty)
Year 1Year 2Year 3Year 4Existing Device Cost
(CB + Warranty)
Year 1Year 2

Q. What if a student’s Chromebook charger is lost?
A. If the Chromebook charger is lost, families may purchase a new charger on their own. Refer to this chart for specifications and additional information for each model Chromebook.  There are various online sites that carry chargers including Amazon, WalMart, Staples, and Best Buy. 
*Please note, PV does not specify a site or link as vendor inventory and availability is continually updated. 
ASUS Chromebook C202SAAsus LinkLenovo 300e ChromebookLenovo Link
ASUS Chromebook C301SAAsus LinkLenovo 500e ChromebookLenovo Link
ASUS Chromebook Flip C213Asus LinkLenovo N21 ChromebookLenovo Link
Dell Chromebook 11Dell LinkLenovo N22 ChromebookLenovo Link
Lenovo 100e Chromebook 2nd GenLenovo LinkLenovo ThinkPad 11e 3rd Gen ChromebookLenovo Link

Q. What if a student’s Chromebook is stolen?
A. If the Chromebook is stolen, families should report the theft to their building administration and file a report with local law enforcement.

Q. What if a student's Chromebook is damaged?
A.  If the Chromebook is damaged, the district will follow the procedures to repair it. If the Chromebook is beyond repair, or the repair cost is excessive, families may be expected to pay the repair cost. There may be disciplinary consequences if the damaged is deemed intentional. A loaner device will be issued to the student while their Chromebook is being repaired.

Q. Who owns the Chromebook?
A. All district provided Chromebooks are property of the district and the district retains all legal rights, similar to other resources provided by the district (such as lockers, textbooks, etc.). Students’ right of possession and use is limited to and conditioned upon full and complete acceptance of the PVSD Acceptable Use Policy. 

Q. What kinds of internet safety protocols/restrictions will be in place?
A. Currently, the district utilizes tools to ensure the safety of our staff and students, such as content filtering, firewall, etc. These same protocols and restrictions will apply to the Chromebooks.

Q. Will restrictions still be applicable when Chromebooks are used outside of the school’s network?
A. Yes. The Chromebooks are district-owned and will be filtered and managed using district tools. All protocols and restrictions apply regardless of the network used to access online material.

Q. If a student needs tech support for their Chromebook, who should they contact?
A. Students can visit the Chromebook Service Center located in the library for tech support.

Q. Will students be permitted to take the Chromebook home?
A. Yes, it is expected that students use the Chromebook for learning both in and out of school. Families concerned about this expectation can contact their school’s main office to discuss further and, possibly, explore opt out solutions.

Q. Will students be permitted access to their Chromebook over the summer?
A. Yes, to promote learning anywhere, anytime, students will maintain access to their Chromebook over the summer.

Q. Will district staff be able to access or control any peripheral devices on the Chromebook, such as webcam, microphone, or speakers?
A. No. The district does not have the capability to control or access these devices remotely (whether in district or out of district).

Q. Can students opt to bring in a personal device/laptop in place of the district-issued Chromebook?
A. In a typical school year, students would be expected to use district-issued Chromebooks to ensure uniformity and consistency. However, due to the entire district being virtual to start the 2020-21 school year and a lack of Chromebook supply, students are permitted to use personal devices. 

Q. Is there anything students will not have access to if using a personal device?
A. As long as they use Google Chrome as a browser and log in using their PVSD account, they should have the same experience. Students should reach out to their teachers if they have trouble with a particular application on their personal device.

Q. If a high school student gave up his/her Chromebook to help supply elementary students with a device, will they eventually get their old Chromebook back when they return for onsite learning?
A. We have kept track of which students returned devices and will be sure that those students get a similar model when they return to school for onsite learning. 

Q. Are there charging opportunities available to students in school?
A. All students are expected to charge their Chromebooks nightly at home and bring them to school fully charged. Students are discouraged from bringing charging cords to school as it may lead to hazardous conditions. There will be a charging station in the library, but availability may be limited based on other students’ use. Failure to be prepared for classroom instruction may result in consequences.

Q. Do students need internet access at home for the Chromebook to work?
A. Many applications, including Google’s G Suite of tools, are accessible offline, and not all school assignments will require internet access. However, it is beneficial to have internet access at home. If this is a financial challenge, please know there are low-cost internet access plans available, including programs from Comcast (Internet Essentials) and Verizon (Lifeline). Hotspots are also available for families in need. Learn more here.